C A L L M E N T A

Support

Find our support channels, working hours, and support process details on this page.

Our support team stands by you from setup to live usage for CALLAII® and other Callmenta solutions.

Support Channels

Working Hours

On weekdays, our first response target is within the same business day (09:00 - 18:00).

When Opening a Support Request

  • Company name and authorized contact person
  • Date/time and screen step where the issue occurred
  • Screenshots or sample records, if available

Prioritization

Critical service interruptions are handled with high priority; improvement requests may be scheduled in planning cycles.