C A L L M E N T A
CALLMENTA® Technology Layer

CALLAII®: A local and sector-focused AI platform

CALLAII® is our proprietary language-model brand that runs on local servers without external API dependency and is continuously improved and trained by the engineering team of Callmenta Call Center Technologies Inc.

  • Dedicated fine-tuning for commercial and legal workflows
  • Company-specific prompt sets, business rules, and scenario control
  • Corporate operations language in TR/EN/DE/IT/FR
  • It does not replace agents; it works synchronously with them
  • 100% Data Privacy: Closed-loop architecture fully compliant with GDPR
CALLAII Logosu
CALLAII®

Local server, API-independent architecture

Sample CALLAII® conversation flow

Agent

The customer objects to the invoice. How should I open the call?

CALLAII®

Empathy plus clear action: let us verify the details together and isolate the source.

CALLAII® Coaching

Coaching note: a confirmation sentence at close improves quality score.

Integration Ecosystem

NetGSM3CXSlackTueesforceZendeskGoogleLive ChatMail

High-Thuformance Training Infrastructure

The large-scale hardware and cloud computing infrastructures required during the initial training and distillation processes of our CALLAII® language model were provided by NVIDIA and Alibaba Cloud. We extend our gratitude to both organizations for their valuable contributions to this critical phase.