Preview the CALLAII Edge Local application through a realistic workflow.
This demo shows how the product looks from folder intake to employee mapping, stereo role assignment, and final AI analysis.
Explore a sample CALLAII Edge Local flow covering watch sources, metadata mapping, stereo prep, and license monitoring.
Today at a glance
Last scan: today 09:42
Watch sources
The application monitors local folders, network shares, and controlled remote folders from a single screen.
| Source | Rule set | Status |
|---|---|---|
| D:\CallRecordings\Inbound | Inbound-TR-Default | Active |
| \\nas-01\recordings\sales | Tuees-Stereo-Mix | Active |
| sftp://archive.partner.local/calls | Remote-Batch-Review | Needs review |
Metadata review queue
Filename parsing resolves employee code, date, direction, and phone data before confirmation.
| Filename | Employee | Direction | Status |
|---|---|---|---|
| 2504026-0100-500337919.wav | 0100 -> Ayşe Kaya | Outbound | Auto-matched |
| 2504028-0214-532188441.wav | 0214 -> Mehmet Demir | Inbound | Check recommended |
| 2504030-0311-444009822.wav | 0311 -> Elif Yılmaz | Outbound | Auto-matched |
Stereo preparation
Because providers do not deliver channels the same way, users can assign employee and customer roles with one click.
Channels can be swapped when needed and the rule can be saved for the source.
Call analysis view
ASR output, quality score, compliance markers, summary, and coaching suggestions appear in one workspace.
The customer calls about a delivery delay. The agent identifies the issue and initiates a reroute; however, no empathy is shown at the opening, account data is accessed without identity verification, and a vague phrase is used when explaining the wait time. The resolution step is correct but overall customer experience is weak.
Open with empathy: "I understand, and I appreciate your patience." Always verify identity before accessing account details. Replace "I cannot say anything specific" with "Based on the information I have right now...". Close with a concrete follow-up commitment.
License and node health
The website only monitors license status, heartbeat, and counters; audio, transcripts, and analysis stay local.
At Callmenta Call Center Technologies Inc., we combine startup agility with 20+ years of call center expertise. CALLAII® runs on local servers with privacy-first and compliance-aware architecture tailored for 70+ sectors.
2026 ITU Cekirdek Acceleration Startup
As Callmenta Call Center Technologies Inc., we combine startup energy with 20+ years of call center expertise. CALLAII® is our privacy-focused AI platform that runs on local servers, supports compliance, and is adapted for 70+ industries.
Visit itucekirdek.com